Shipping Policy and Guidance

    Orders we receive are processed within 3 days and then forwarded to our warehouse for fulfillment. We work hard to deliver the orders to our valuable customers so that they can put their hands on their product(s) as soon as possible. Our estimated delivery time is about 7 to 12 days if the destination of your parcel is in the USA, UK, Italy, or France. And, our estimated delivery time for the rest of the world is about 10 to 20 days. We know that you could be excited in receiving your product(s) and we will put all our efforts to deliver your products without any delay. 

     Due to the current crisis which the world has been experiencing since the beginning of 2020, there are issues that could delay orders that is totally out of our hands. Such as, lockdowns that prevents our suppliers to ship your orders, customs delay, global logistics delays, etc. We hope that you could understand these issues and could be patient for your orders. Hence, your order(s) can take to 4 to 12 weeks to be delivered to its destination. We sincerely apologize if you are currently experiencing this issue. 

    If your order(s) has not shipped yet and you want to cancel your order or your order(s) has not arrived to its destination within 12 weeks, please email us at contact@ironbender.net and we will refund your money back.

    By placing an order with us, you acknowledge that you have read and understood our policies and agreed that your orders might take some time to arrive due to issues that caused by the current pandemic, COVID-19.